ConfigServer Services
Server Management Services from Way to The Web Ltd

Christmas Holiday

We will be closing our Store, Sales and Helpdesk from 17:30 Friday, 21st December 2018 to 09:00 Wednesday, 2nd January 2019. No orders, support requests or sales emails will be processed between those dates.

If you purchase a license or Service Package before the closing date and require installation, please be sure to leave at least 24 hours before then for the work to be done. Otherwise, any work will be scheduled for after this period.

There are sound technical reasons that you should only use :fail: and not :blackhole: on a cPanel server running exim. We have conducted quite extensive testing to establish this configuration is best and outline the reasons here.

In general the two different settings both discard email not destined for a POP3 account, an alias or a catchall alias. However, the way email is discarded differs with the two methods quite starkly:

Here is a simple explanation of what happens during the SMTP conversation