ConfigServer Services
Server Management Services from Way to The Web Ltd
Server Management Services from Way to The Web Ltd
Christmas Holiday
We will be closing our Store, Sales and Helpdesk from 17:30 Friday, 21st December 2018 to 09:00 Wednesday, 2nd January 2019. No orders, support requests or sales emails will be processed between those dates.
If you purchase a license or Service Package before the closing date and require installation, please be sure to leave at least 24 hours before then for the work to be done. Otherwise, any work will be scheduled for after this period.
ConfigServer Technical Support
Frequently Asked Questions
For questions about MailScanner and the applications
installed with the cPanel Service packages, please check the
Technical FAQ before logging a support ticket.
ConfigServer Free Scripts
For assistance with CSF/LFD, MSFE (if
not installed by us), CMQ, CMM, or
CSE please visit our
ConfigServer Scripts Forum.
Online HelpDesk
To request help on any technical question regarding our commercial
products or recently performed work please log a support request on the
HelpDesk. This is the preferred method of raising
support issues, any emailed requests will be referred back to
the HelpDesk.
We do not offer support for our free scripts on the HelpDesk. Please use the ConfigServer Scripts Forum
Normal Support Hours
9 a.m. to 5 p.m. GMT, Monday - Friday
Outside of these hours and on UK bank (public) holidays we
do monitor the helpdesk for urgent support issues and do our
best to resolve them as quickly as possible. Installation work
can usually be scheduled between these hours on weekends.